1(800) 642-1422 eduardo@betteremployees.net

SUPERVISORY & LEADERSHIP TRAINING

FOR HISPANICS

Onsite Training Tailored to Fit the Needs of your Company

IN SPANISH OR ENGLISH

WE ASSIST BUSINESS OWNERS AND MANAGERS TO INCREASE PROFITS BY BRINGING OUT THE BEST IN THEIR EMPLOYEES

At BetterEmployees.net we help you to

Improve the Efficiency and Productivity in Your Company

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“Research suggests that effective training programs increase employee productivity up to 230 percent, and employee retention up to 70 percent, and dramatically decreases customer complaints.”

REQUEST MORE INFORMATION AND PRICING:

WATCH THESE TESTIMONIALS

Of some of our clients and Hispanic participants to our training sessions

Consider the impact that employees, especially those in a leadership / supervisory position, have on your business.

Be proactive about training your staff.
Supervisor Leadership Training from BetterEmployees.net will help your supervisors gain the skills needed to have to address problems head on and gain the qualities of a leader.

People in these critical roles make decisions that can directly make or break your business and is essential that they are trained as effective leaders.

Most of negative and costly situations are cause by employees that:

  • Don’t know how to manage people
  • Have negative attitude
  • Don’t work as an effective team
  • Resist change
  • Lack of ambition and motivation
  • Are irresponsible
  • Lack of collaboration
  • Have poor performance
  • Don’t know how to manage resources
  • Don’t know how to do reports

Take a look at the topics we offer. 

We will tailor the most effective training program that will meet your company needs

;
Learning & Self-esteem
  • Following instructions
  • Learning to understand
  • Gaining self-esteem
Attitude at the Workplace
  • Positive attitude
  • Self-analysis of attitude
  • Impact of the attitude
Effective Communication I
  • What is communication?
  • Channels of communication
  • Body-language, Tone of voice, Wording
Conflict Resolution
  • What is a conflict
  • How the conflict start
  • How to handle a conflict
Communication with Upper-levels
  • Review of effective communication
  • Blocks and barriers in the communication
  • Learning  to communicate with upper levels
Committee of Commitment to Change I
  • Introduction to CCC
  • Analysis of areas of opportunity
  • Brainstorming to bring out solutions
Complaints
  • What is a complaint?
  • How to handle complaints
  • What to do with complaints
Holding Effective Meetings
  • Type of meetings
  • The agenda
  • Planning the meeting
  • Presentation tips
New generations & Succession planning
  • How to embrace and succeed with new generations
  • Dynamics of Baby Boomers and Millennials
  • Succession planning is critical for the future
  • How to start a succession planning process
Embracing Change
  • The importance of change
  • Why we resist change
  • Making change permanent
  • Effective change process
Fulfilling Needs
  • Understanding needs of employees
  • Impact of every employee on the profits
  • From pain to happiness
Effective Communication II
  • Learning to listen empathically
  • Obstacles and barriers to good communication
  • What effective communication is
Teamwork
  • Effective Teamwork
  • How to avoid the obstacles that destroy teamwork
  • Synergy to achieve greater goals
Disciplining
  • What is discipline?
  • Causes of lack of discipline
  • Disciplinary actions
Committee of Commitment to Change II
  • Cost-analysis of ideas
  • Plan of action
  • Learning to present their plan to management
Problem Resolution
  • Thinking outside the comfort zone
  • Creating synergy to solve problems
  • Open mind
Goals
  • Goal development
  • How to establish & reach your goals
  • Action plan and commitment
  • Creating urgency to take action
Stress Management
  • What is stress?
  • How to manage stress
  • How to manage aggression
Responsibility
  • What is responsibility?
  • What are some of your responsibilities?
  • Become more accountable
Management Styles
  • Main objective of a supervisor
  • The role & characteristics of a supervisor
  • Management styles
Effective Communication III
  • Mirroring to improve communication
  • The image that we project
  • Communication with oneself
Delegate
  • Delegation & follow-up
  • How to delegate
  • When to delegate
Situational Leadership
  • The leader
  • Characteristics of a good leader
  • Leadership Styles
  • How to use situational leadership
  • Self-analysis of leadership
  • Master mind alliance
Emotional intelligence
  • “EI” more important than “IQ”
  • Managing emotions
  • Virtues of the emotional intelligence
Sexual Harassment & Abusive Conduct Prevention
  • Preventing sexual harassment
  • Abusive conduct
  • Retaliation
Time Management
  • Where should you use your time?
  • Why don’t you have enough time?
  • How to set up goals
  • Tools to finish what you start
Diversity
  • The story of the “O” – different
  • Positive attributes of diversity
  • Advantage of diversity at the work place
  • Platinum and golden rules
  • Respect

WE ALSO OFFER ONLINE PROGRAMS

SUPERVISORY DEVELOPMENT PROGRAM
FOR SPANISH-SPEAKERS

Supervisory Online Training is a new, effective way of learning, because is more flexible and practical for a busy worker. This program was developed by an onsite, Spanish-speaking trainer, and it is affordable.

LEADERSHIP DEVELOPMENT PROGRAM
FOR SPANISH-SPEAKERS

This Personal and Leadership Development Program is an interactive course that combines micro-learning video lessons with written activities, for users to improve upon their leadership skills on their own time.

Author and Trainer

EDUARDO FIGUEROA, MBA

Business Consultant & Public Speaker
Hispanic Business Consultants

Eduardo Figueroa holds a Masters Degree in Business Administration from the Instituto Panamericano de Alta Dirección de Empresas and a Chemical Industrial Engineering Degree from the National Polytechnic Institute, both in Mexico City.

He is the founder of Hispanic Business Consultants and one of the few bilingual individuals dedicated to teaching individuals to become better employees, supervisors and managers through special, tailor-made programs in Spanish that he offers to a variety of companies on a regular basis, both in the USA and Mexico. He also teaches Hispanic entrepreneurs how to start up and grow a business.

Eduardo is the trainer for this Supervisor & Leadership Online Training in Spanish. Read more >>

CUSTOMIZED TRAINING PROGRAMS IN SPANISH OR ENGLISH FOR HISPANIC SUPERVISORS AND EMPLOYEES

REQUEST MORE INFORMATION AND PRICING:

Contact us to help you design a tailored training program for your company needs and budget. 

Eduardo Figueroa, MBA
Leadership Development Trainer & Author
(714) 516-1111
eduardo@betteremployees.net

Leadership Development Trainer & Author

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