1(800) 642-1422 eduardo@betteremployees.net

SUPERVISOR & LEADERSHIP TRAINING

FOR HISPANICS

Onsite Training Tailored to Fit the Needs of your Company

At BetterEmployees.net we help you to

Improve the Efficiency and Productivity in Your Company

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“Research suggests that effective training programs increase employee productivity up to 230 percent, and employee retention up to 70 percent, and dramatically decreases customer complaints.”

REQUEST MORE INFORMATION AND PRICING:

Is your company experiencing any of these problems:
  • Personal conflicts
  • Low productivity
  • Inefficient use of resources
  • Irresponsible use of equipment and tools
  • Excessive turnover
  • High accident rate
  • High absentee rate
  • Poor quality
  • Lawsuits
These are the issues that are causing your company LOSS OF PROFIT
Consider the impact that managers and supervisors have on your business.

Be proactive about training your staff.
Supervisor Leadership Training from BetterEmployees will help your supervisors gain the skills needed to have to address problems head on and gain the qualities of a leader. People in these critical roles make decisions that can directly make or break your business and is essential that they are trained as effective leaders.

Most of the negative and costly situations are cause by managers and supervisors that:

  • Don’t know how to manage people
  • Have negative attitude
  • Don’t work as an effective team
  • Resist change
  • Lack of ambition and motivation
  • Are irresponsible
  • Lack of collaboration
  • Have poor performance
  • Don’t know how to manage resources
  • Don’t know how to do reports

ONSITE TRAINING PROGRAMS
IN SPANISH OR ENGLISH

One of the main objectives of a manager/supervisor is to obtain the necessary collaboration of his/her team to successfully reach company goals.
Leadership-supervisory skills can be learned and developed with the right attitude, coaching and training.
Manager/supervisor has to be effective in the way he/she communicates and leads the team.
An effective training program as ours, is proven to help diminish costly and negative situations but more importantly raise profits.
WE ASSIST BUSINESS OWNERS AND MANAGERS TO INCREASE PROFITS BY BRINGING OUT THE BEST IN THEIR EMPLOYEES
We will design a training programs that promises to develop the leadership and supervisory skills of the participants at a reasonable price
Designed for bilingual and bicultural Hispanics employees to improve their communication, productivity, and efficiency.
We use self-assessment tools to help participants identify which skills need more improvement.
Participants will learn how to utilize communication and management skills based on respect, sensitivity, and motivation.

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Take a look at the topics we offer. 

We will tailor the most effective training program that will meet your company needs

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supervisor training

Learning & Self-esteem

  • Following instructions
  • Learning to understand
  • Gaining self-esteem
supervisor training

Embracing Change

  • The importance of change
  • Why we resist change
  • Making change permanent
  • Effective change process
supervisor training

Responsibility

  • What is responsibility?
  • What are some of your responsibilities?
  • Become more accountable
supervisor training

Attitude at the Workplace

  • Positive attitude
  • Self-analysis of attitude
  • Impact of the attitude
supervisor training

Fulfilling Needs

  • Understanding needs of employees
  • Impact of every employee on the profits
  • From pain to happiness
supervisor training

Management Styles

  • Main objective of a supervisor
  • The role & characteristics of a supervisor
  • Management styles
supervisor training

Effective Communication I

  • What is communication?
  • Channels of communication
  • Body-language, Tone of voice, Wording
supervisor training

Effective Communication II

  • Learning to listen empathically
  • Obstacles and barriers to good communication
  • What effective communication is
supervisor training

Effective Communication III

  • Mirroring to improve communication
  • The image that we project
  • Communication with oneself
supervisor training

Conflict Resolution

  • What is a conflict
  • How the conflict start
  • How to handle a conflict
supervisor training

Teamwork

  • Effective Teamwork
  • How to avoid the obstacles that destroy teamwork
  • Synergy to achieve greater goals
supervisor training

Delegate

  • Delegation & follow-up
  • How to delegate
  • When to delegate
supervisor training

Communication with Upper-levels

  • Review of effective communication
  • Blocks and barriers in the communication
  • Learning  to communicate with upper levels
supervisor training

Disciplining

  • What is discipline?
  • Causes of lack of discipline
  • Disciplinary actions
supervisor training

Situational Leadership

  • The leader
  • Characteristics of a good leader
  • Leadership Styles
  • How to use situational leadership
  • Self-analysis of leadership
  • Master mind alliance
supervisor training

Committee of Commitment to Change I

  • Introduction to CCC
  • Analysis of areas of opportunity
  • Brainstorming to bring out solutions
supervisor training

Committee of Commitment to Change II

  • Cost-analysis of ideas
  • Plan of action
  • Learning to present their plan to management
supervisor training

Emotional intelligence

  • “EI” more important than “IQ”
  • Managing emotions
  • Virtues of the emotional intelligence
supervisor training

Complaints

  • What is a complaint?
  • How to handle complaints
  • What to do with complaints
supervisor training

Problem Resolution

  • Thinking outside the comfort zone
  • Creating synergy to solve problems
  • Open mind
supervisor training

Sexual Harassment & Abusive Conduct Prevention

  • Preventing sexual harassment
  • Abusive conduct
  • Retaliation
supervisor training

Holding Effective Meetings

  • Type of meetings
  • The agenda
  • Planning the meeting
  • Presentation tips
supervisor training

Goals

  • Goal development
  • How to establish & reach your goals
  • Action plan and commitment
  • Creating urgency to take action
supervisor training

Time Management

  • Where should you use your time?
  • Why don’t you have enough time?
  • How to set up goals
  • Tools to finish what you start
supervisor training

New generations & Succession planning

  • How to embrace and succeed with new generations
  • Dynamics of Baby Boomers and Millennials
  • Succession planning is critical for the future
  • How to start a succession planning process
supervisor training

Stress Management

  • What is stress?
  • How to manage stress
  • How to manage aggression
supervisor training

Diversity

  • The story of the “O” – different
  • Positive attributes of diversity
  • Advantage of diversity at the work place
  • Platinum and golden rules
  • Respect

Author and Trainer

EDUARDO FIGUEROA, MBA

Business Consultant & Public Speaker
Hispanic Business Consultants

Eduardo Figueroa holds a Masters Degree in Business Administration from the Instituto Panamericano de Alta Dirección de Empresas and a Chemical Industrial Engineering Degree from the National Polytechnic Institute, both in Mexico City.

He is the founder of Hispanic Business Consultants and one of the few bilingual individuals dedicated to teaching individuals to become better employees, supervisors and managers through special, tailor-made programs in Spanish that he offers to a variety of companies on a regular basis, both in the USA and Mexico. He also teaches Hispanic entrepreneurs how to start up and grow a business.

Eduardo is the trainer for this Supervisor & Leadership Online Training in Spanish. Read more >>

CUSTOMIZED TRAINING PROGRAMS IN SPANISH OR ENGLISH FOR SUPERVISORS AND EMPLOYEES

REQUEST MORE INFORMATION AND PRICING:

Contact us to help you design a tailored training program for your company needs and budget. 

Eduardo Figueroa, MBA
Leadership Development Trainer & Author
(714) 516-1111
eduardo@betteremployees.net

Leadership Development Trainer & Author

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