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EMPLOYEE OPINION SURVEY TO LEARN HOW EMPLOYEES FEEL ABOUT THE ORGANIZATIONCall the leadership trainer, Eduardo Figueroa for more information (714) 516-1111 or e-mail
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The intent of this Employee Opinion Survey (EOS) is to gather the thoughts, ideas opinions and feedback of all employees of ABC Inc. The goal is to evaluate the overall performance of the organization, so that programs and processes can be improved and implemented; in this way, we can make ABC Inc. a better place to work. Your responses are completely confidential; therefore, your open and honest feedback is requested. Please do not put your name on this survey. Please place a check mark by the applicable response. EMPLOYEE DEMOGRAPHIC DATA | Assigned Workgroup/Department | | - Accounting
- Advertising / Graphics
- Customer Relations / Front Office
- Human Resources
- Engineering / QA / Critical Inspection
- Facilities Maintenance / Janitorial
- Information Systems
| - Inventory Control / Purchasing
- Mfg Eng. / Programming
- Manufacturing Plant
- Planning & Design
- Production Control /Data Entry
- Receiving Inspection
- Shipping & Receiving
- Sales
| Assigned Shift | Job Position - Manager
- Supervisor
- Leadman
- Non-supervisor
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EMPLOYEE OPINION SURVEY | RATING SCALE | Strongly Agree | SA | Agree | A | Disagree | D | Strongly Disagree | SD | Not Applicable | NA |
Using the rating scale below, indicate your opinion on the following statements. Place a check mark by the appropriate response. | Question # | What is your opinion of the overall performance of ABC Inc.? | SA | A | D | SD | NA | 1 | ABC Inc. values its employees. | | | | | | 2 | ABC Inc. is quick to implement improved work methods. | | | | | | 3 | ABC Inc. continuously tries to improve working conditions. | | | | | | 4 | When decisions are made, the persons affected are asked for their ideas and input. | | | | | | 5 | The work conditions of ABC Inc. are satisfactory. | | | | | | 6 | ABC Inc. treats employees better than other places that I have worked. | | | | | | 7 | I believe the level of customer service we provide to our customers is above average. | | | | | | 8 | Overall, this is a good company to work for. | | | | | | Additional Thoughts or Opinions: | Question # | Based on your experience, what are your opinions regarding the work culture and climate that exist at ABC Inc.? | SA | A | D | SD | NA | 9 | ABC Inc. fosters an open and supportive work culture. | | | | | | 10 | I am comfortable discussing my concerns, problems, complaints and ideas with the General Manager. | | | | | | 11 | My suggestions and ideas are generally accepted. | | | | | | 12 | ABC Inc. should have a company-wide dress code. | | | | | | 13 | ABC Inc. should require some departments to wear uniforms. | | | | | | 14 | ABC Inc. should cover the cost of uniforms if employees are required to wear them. | | | | | | 15 | The Company makes me aware that any sexual or illegal harassment is unlawful and prohibited. | | | | | | 16 | I have not been a victim of nor witnessed sexual harassment while working in ABC Inc.. | | | | | | 17 | I understand that I should report any sexual or illegal harassment to my immediate supervisor, any other supervisor or manager, or to Human Resources. | | | | | | 18 | I have not experienced discrimination during the time that I have worked for ABC Inc.. | | | | | | 19 | A warm, friendly and supportive work climate (environment) exists at ABC Inc.. | | | | | | 20 | I feel the Suggestion Program has benefited the Company with positive and successful changes. | | | | | | Additional Thoughts or Opinions: |
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Are you experiencing any of these situations?
- Lawsuits
- Lost customers
- Poor quality
- Sabotage
- Accidents
- Employee turnover
- Poor customer service
|  | | We Can Help You to Reduce These Through Customized Training Programs in English & Spanish for Managers, Supervisors, Sales & Customer service Personnel. |
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Hispanic Business Consultants
 2510 N Grand Ave. Suite 101 Santa Ana, CA 92705 Office: (714) 516-1111 Fax: (714) 516-1114
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