Over twelve years training and improving the leadership skills of Latino supervisors in Spanish or English 

Call the leadership trainer, Eduardo Figueroa for more information (714) 516-1111  or e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

ONE OF THE MAIN OBJECTIVES OF A SUPERVISOR 

One of the main objectives of a supervisor is to ensure that all members of his/her team work together to achieve the stated goals in their particular area of work. In order to accomplish this, the supervisor has to develop leadership skills. 

His/her ultimate success depends on the way he/she communicates, delegates, coordinates, supervises, works with the team, solves conflicts and motivates and coaches others. These skills can be learned and developed with the right attitude, coaching and training. This is particularly true in the case of a new supervisor from another country with a different cultural background and language. 

Our programs are effective because they are adapted and designed for bilingual and bicultural Hispanics employees. Our teaching techniques include practical lectures, exercises, games, motivation, self-esteem exercises, real-case analysis and immediate application, both in the workplace and in the personal lives of participants. We believe that self-analysis and team evaluations are critical for the development of individuals and to help them grow within the company.

Another important component of the effectiveness of our training is the immediate rapport that our experienced trainer, Eduardo Figueroa, develops with participants, managers and others involved in the decision-making process. 

Please contact us to help you design a training and coaching program tailored to your company's needs. There is no obligation and no commitment. If we can’t help you, we will try to find someone who can. 

Objective of the training for supervisors: 

The purpose of this training is to assure excellent product and service quality and customer satisfaction through a positive attitude in the workplace. To achieve this, we will: 

• Teaching supervisors and employees how to work together in harmony
• Developing better teamwork through the building of synergy and cooperation
• Reducing the conflicts that cause problems, accidents, bad customer service, inefficiency, stress and loss of money
• Improving the management–employee relationship

The participants will learn how to communicate more effectively and how to utilize management skills based on respect, sensitivity and motivation rather than intimidation and misuse of authority.

We will help you to design the best training program for your Hispanic supervisors in Spanish or English to better fulfill your company needs. Call or e-mail us today (714) 516-1111 or e-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Following is a list of 3-hour sessions from which to choose the specific training program that best meets your needs:

Curriculum per session:

Notes: The content of each session could change depending on how the training develops and to better fulfill the needs of the participants and the company.

Call the leadership trainer, Eduardo Figueroa for more information (714) 516-1111

e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Training methods :

• Lecture
• Exercises
• Games
• Analysis of real situations
• Case studies
• Homework

Note :

It is well known that changes in behavior promoted by training will not persist unless management reinforces them, both during the sessions and after the training is over. This is why it is important to have directors and top management as participants in the program. Management can achieve this reinforcement by creating opportunities to use skills, by offering rewards and incentives, and, most importantly, by serving as a living example of the leadership skills explored in the training.